Questions & Answers

How do I make a booking?

Via telephone or preferably through our ‘Instant Online Quote’ booking engine.

When will I receive confirmation of my booking?

You will receive a welcome email containing . You will automatically receive an ‘ Journey Acknowledgement’ email for the journey(s) you have made.

When will receive my Sales Receipt?

Your Sales receipt will automatically be sent to you on the reciept of payment

How do I find my driver from an airport, port or station?

The driver will call you once your flight arrives .( please make sure your phone is working)

Will I incur any extra charges if my plane is delayed?

No, we will track your plane’s progress when it is in the air.

Is Your Company licensed and fully insured?

Yes, We are fully licensed. All our vehicles are also insured.

What do I do if I don’t know the postcode?

Enter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible.

What happens if I haven’t received confirmation and my transfer is imminent?

Please email us and we will deal with your booking as quickly as possible emails are monitored 24hrs

Will you meet us anytime of day or night?

Yes, as all bookings are pre booked we can provide a 24hr service.

Can I smoke in the car?

No. We operate a strict non smoking policy in all their vehicles.